Privacy Policy

 

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from Claytouch Online Store.

INFORMATION WE COLLECT

When you access our website, we automatically gather certain details about your device, including your web browser, IP address, time zone, and cookies that may be installed on your device.

As you navigate our site, we also collect information about the specific pages or products you view, the websites or search terms that directed you to Claytouch, and your interactions with the site. This data is referred to as “Device Information.”

We gather Device Information through several methods:

  • Cookies: Small data files placed on your device that often include a unique identifier. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.
  • Log Files: These files track actions on our site, including your IP address, browser type, internet service provider, referring/exit pages, and timestamp data.
  • Web Beacons, Tags, and Pixels: Electronic files that help us understand how visitors use the website.

If you make a purchase or attempt to do so, we also collect information including your name, billing address, shipping address, payment details (like credit card information), email address, and phone number. This is referred to as “Order Information.”

“Personal Information” in this Privacy Policy refers to both Device Information and Order Information.

HOW WE USE YOUR INFORMATION

We use the Order Information we collect to:

  • Process and fulfill your orders, including handling payments, shipping, and providing invoices or order confirmations.
  • Communicate with you regarding your orders or inquiries.
  • Detect potential risks or fraud with your transactions.
  • Provide you with relevant offers, updates, or advertisements based on your preferences.

Device Information helps us:

  • Detect potential fraud (particularly through IP address tracking).
  • Improve and optimize the website, such as by analyzing customer behavior and measuring the success of our marketing campaigns.

SHARING YOUR INFORMATION

We may share your Personal Information with third-party partners who assist in fulfilling orders and optimizing your experience on our site, including shipping services like UPS, USPS, and FedEx.

DO NOT TRACK

Please note that we do not alter our data collection practices in response to Do Not Track signals from your browser.

DATA RETENTION

We retain your Order Information for as long as necessary to fulfill your order and comply with legal or operational requirements unless you request its deletion.

UPDATES TO THIS POLICY

We may update this Privacy Policy occasionally to reflect changes in our practices or for other legal, regulatory, or operational reasons. If we make significant changes, we will notify you by email or with a prominent notice on our website, and update the “Effective Date” at the top of this Privacy Policy.

We encourage you to periodically review this page for updates, as any changes will take effect as soon as they are posted.

CONTACT US

For questions about our privacy practices, or to request further information or file a complaint, please contact us at:

  • Email:

We are happy to assist you!